BOOKING & PRICING
When you complete your booking on our secure website you will receive an automatic order confirmation that contains your booking details and directions for arriving to meet the tour using all possible transportation means. You will also get a copy of our Food Lovers’ Guide with tips on hotels, things to do and places to eat.
Within 2 weeks of your tour date, tickets are non-refundable and cannot be rescheduled. Tours run regardless of weather conditions. Due to the attention and organization that goes into each tour, please take careful note of our cancellation policies:
- Cancellations must be communicated by email to the address listed in your confirmation email OR by phone no less than 14 days before scheduled departure time to request a refund
- To change the time or date of a tour on existing reservations, an administration fee of €15 per person may be charged
- Eating Europe retains the right to issue refunds at our discretion
Tickets for all tours must be purchased on our website. We do not allow walk-ups or cash sales.
The maximum number of people on the tour is 12 people.
Gratuities are not included in your ticket price and they are always greatly appreciated. The industry standard for walking tours in London is 15%.
There is no official waiting list. Please notify us by email at firstname.lastname@example.org and we will let you know what the options are if we are unable to get you on the tour of your choice.
Children of all ages can take our food tours. If they are 3 or under and are not participating in the food tastings, there is no cost. If they are aged 4-12, the child ticket price applies; if they are aged 13-17, the adolescent ticket price applies. Our Twilight Soho Food Tour is only suitable for adults aged 18 and up.
Gift certificates are available and make a wonderful present for anyone who is visiting or lives in UK.
At the current time our tours are only led in English.
Yes Eating London does offer private group tours. All private tours are priced on application so please email us at email@example.com to inquire about availability and pricing.
Yes. We have someone on hand to chat for almost 14 hours of the day:
From North America: +1 215 688 5571
From the UK: +44 1223 793177
From Italy: +39 06 94804492
From the Czech Republic: +420 228 885 011
From the Netherlands: +31 20 808 3099
From Australia: +61 3 9028 7131
The exact meeting point for your walking food tour will be provided immediately upon booking. It is within easy reach of all modes of public transport.
The food tours end not far from their starting points. Our guides are always happy to call a taxi for you or point you in the right direction to lead you to your next activity.
The maximum number of people on our food tours is 12 people.
Tours last around 3.5 hours and for 2/3 of the time we will be on our feet. The tours are led at a very casual pace on very flat terrain.
There are no stairs on the East End Food Tour. One of the locations on our Twilight Soho Food Tour involves climbing 4 flights of stairs.
The East End Food Tour is accessible for both wheelchairs and baby strollers. Unfortunately, the Twilight Soho Food Tour is not accessible for people with mobility issues due to the stairs involved. Please inquire about specific accessibility requirements when making a booking.
Yes bathrooms are available at several of the food tasting locations.
Is this a trick question? Cameras are most certainly permitted and photos are absolutely encouraged.
In general, we ask that you refrain from shopping to help us keep within our schedule. Food is being prepared fresh for you at each tasting stop. However, if you would like to return to any of the shops after the tour, they are all close by and would be happy to do business with you! A number of our customers shop for friends and family after the tour.
All our tours are held rain or shine. In the case of rain we will be able to go inside many of the tasting locations and there are other places where we will be able to stay dry. We kindly ask that you please look at the weather forecast and dress appropriately.
The duration of our tour is 3.5 hours with a 15 minute leeway on either side.
Over the course of the tour you will be enjoying at least 8 food tastings, which is equivalent to a very large-sized lunch or dinner. You will not leave hungry we promise.
Yes – beer is served on the East End Food Tour; wine and cocktails are served on the Twilight Soho Food Tour. Do feel free to ask for a soft drink alternative if you prefer not to drink alcohol.
In addition to the alcoholic drinks mentioned above, water is served at several of our tasting locations and traditional English tea is served at one of the stops on the East End tour.
Yes, our food tours are vegetarian friendly. Please notify us of your dietary restrictions when you purchase your ticket.
When you make your booking we ask what dietary restrictions you have. We do our best to accommodate a number of restrictions. However we are unable to make substitutions for individuals with gluten or lactose intolerance. If you have food allergies or intolerances and decide to try tastings in addition to those that have been specially catered for you, please be aware that you do so at your own risk and the company assumes no responsibility.